Library
You don't have to start from a blank page. Automations come with a library of examples by industry, in Dutch and English.
Automation library
In Automations, Browse the library holds flows for appointments, reservations, availability and order questions, faults and service, viewings and test drives, and handing a customer to your team. Each one shows what your customer receives.
Use adds the flow to your account, switched off so you can review it and make changes in the builder. Then switch it on, ideally in test mode for 1 number first.
Through the assistant
You can also ask the assistant to find a flow that fits. It shows it to you first and only sets it up when you tap Do it.
Worth knowing: if a flow opens with a message to your customer, you need an approved template for it first. The flow shows you which one.