A Trengo alternative for teams whose customers mostly use WhatsApp
Trengo brings email, live chat, social media and voice together in one inbox. If nearly every customer conversation you have happens on WhatsApp, that one channel is what you need, and it's the one Tobachat is built for. Start free, with paid plans from €29 a month.
Where each one fits
Trengo is the better pick when
- You answer email, live chat, Instagram, Facebook, and phone calls from the same inbox.
- You rely on ready-made integrations such as HubSpot, Shopify, or Booking.com.
- Your team has ten people or more. Trengo's first plan already includes ten users.
Tobachat is the better pick when
- Your customers would rather send a WhatsApp than an email.
- Your number should keep working in the WhatsApp Business app on your phone.
- You want every feature and unlimited users, even on the smallest plan.
- You want to try it free first, with no credit card.
Trengo and Tobachat, side by side
| Compared | Trengo | Tobachat |
|---|---|---|
| Channels | WhatsApp, email, live chat, Instagram, Facebook, TikTok, voice, and SMS | |
| Try it free | 7 days | Free plan, no credit card |
| Your existing number | Their help center says to remove it from the WhatsApp app first, which loses the chat history in the app | Keeps working in the WhatsApp Business app alongside Tobachat |
| Where data is stored | Frankfurt, per their list of subprocessors | In the EU |
What you pay each month
Trengo prices by plan and by seat. Every plan of ours has every feature, and you pay only for conversations.
| Compared | Trengo | Tobachat |
|---|---|---|
| Entry plan | Boost: €349, or €299 billed yearly | Start: €29 |
| Larger plans | Pro: €599, or €499 billed yearly | Growth: €99, Pro: €199 |
| Users | 10 on Boost, 20 on Pro. Each extra user €30 or €50 | Unlimited on every plan |
| Conversations a month | 500 on Boost, 1,500 on Pro, then €18 per 100 | 200, 750, or 2,500, then €10 per 100 |
| AI replies | €0.30 surcharge per conversation with their AI agent | Included in every plan |
Monthly amounts on monthly billing, unless it says yearly. Trengo counts a conversation over 7 days and we count 24 hours, so the totals don't compare one to one. Checked on 8 October 2026 against Trengo's own website, as shown to a visitor in the Netherlands. Prices exclude VAT and may have changed since.
Moving from Trengo in 3 steps
Only WhatsApp moves. Your number stays yours throughout.
Release the number
Disconnect the number in Trengo and turn off two-step verification in WhatsApp Manager, so Meta can link it to your new account.
Start free
Create an account and connect the number through Meta's own sign-up window. It usually takes a few minutes.
Bring the rest over
Import your contacts from a CSV file, rebuild your flows, and resubmit your templates to Meta.
Common questions
Other tools people compare us with
Try it on your own WhatsApp number
Start free, no credit card. Connect your number and watch the first conversations come in.
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