Questions, bookings, orders, and newsletters on one number. Your team works in one shared inbox, reminders and confirmations go out automatically, and an AI agent answers what it knows. WhatsApp messages have an open rate of 95%+.
Curious how our AI agent answers? Message us on WhatsApp and try it
The AI agent answers what's in your knowledge. For anything else, it sets the conversation up for your team. Here's how that looks in your inbox.
Even at a quarter to ten at night. The same message tells your customer the reply comes from an AI assistant and how to reach a person.
It doesn't make things up. Your customer hears that a colleague will pick it up, and the conversation waits for your team with the reason attached. Complaints and refund questions go the same way.
As soon as someone on your team replies, the AI agent stays out of that conversation. Done? Hand it back to the AI.
If it handed a question over and a colleague answered, that question lands under Unanswered questions. Choose Add, and the next customer who asks gets an answer straight away. Nothing is added without your say.
Hi! Are you open on Saturday?
9:47 PMHi! We're open 9am to 5pm on Saturday.
9:47 PMThrough Meta's own sign-up screen. Already on WhatsApp Business? You keep your number, and the app on your phone keeps working.
Your website, a PDF, or a few short facts. Its answers come from that and nothing else.
Test it without anything reaching a customer. Start with drafts, and once you trust them, let it reply on its own.
Type or say what you need, like getting a campaign ready or changing your opening hours. The assistant does it for you and shows you what will change first.
We're open until 6pm on Saturdays from now on.
I'll update your opening hours. Your AI agent will use them right away.
Everyone works in the same conversations. You can see who's handling what and what's still waiting on a person.
See how the inbox worksAppointment reminders, order updates, and keyword replies, day and night.
See automationsBuild an opt-in list automatically and send promotions that are read by 95%+ of your customers, right when business is slow.
See our approachAfter a visit, customers get a WhatsApp message asking for a review, with a direct link to your Google page.
See how it worksEvery feature on every plan, the AI agent included. Start free, paid plans from €29 a month. See pricing
We always sent email newsletters with a 20% open rate. Since we started sending WhatsApp newsletters through Tobachat, it's well over 90%. We sell directly through our messages, right when things are quiet. Tobachat set up the whole process. We're very happy with it.
We mainly use Tobachat for reviews. Exactly what we needed. The system is set up so that we hear from unhappy guests before they write a review. For happy guests, leaving a review takes almost no effort.
We're always looking for ways to improve service and logistics. Through Tobachat's messaging service we keep customers updated. This takes pressure off customer service and brings us happier customers and more sales.
It starts by drafting replies, so you see every one before your customer does.
Prefer a hand getting started? We'll get you started
